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submitted 1 year ago by Pantoffel@beehaw.org to c/chat@beehaw.org

So last week I ordered some new earplugs for concerts, bandpractice and such, and they have failed to arrive. I'm a pretty patient dude so I wait for a couple of days thinking it's just taking a bit longer.

Browsing through my mail I find out that they have apparently been delivered days ago.

Now the earplugs I ordered were clear, but I highly doubt they are invisible. No card was left in the mailbox, no "hey we delivered it at your neighbor's place even though you were home..." Checking the track and trace says it was delivered yet they are not.

I try not to assume malice, but I'm pretty peeved about this, and it has got me wondering what your experiences are with goods that have mysteriously vanished upon delivery?

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[-] furrowsofar@beehaw.org 6 points 1 year ago

Keep in mind that lot of companies have USPS do the final mile of delivery. The original tracking may show delivered when USPS takes over.

In the end though, contact the company you purchased it from and ask them to track it down or replace it. This is their problem not yours. Do it soon as there are time limits if you need to reverse the charge.

Had this same thing happen to a fairly expensive HIPPA compliant USB flash drive a few years ago. It never showed up, the delivery company said they delivered it, the company sent a new one free of charge.

Also have a security camera too. I installed mine after the above issue.

this post was submitted on 14 Aug 2023
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