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Samsung purposely knives customer's TV to weasel out of repair (youtu.be)

submitted 9 months ago by Srootus@sh.itjust.works to c/technology@lemmy.world

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Absolutely disgusting behaviour from an official Samsung technician who swipes a exacto knife on a customers TV to void his warrenty.

I woke up from a nap, watch the first minute of this and said to myself. Damn, Louis Rossmann needs to see this, then the chad appeared on the screen like a genie

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[-] nailoC5@lemy.lol 24 points 9 months ago

Only the reddit videos were taken down. https://www.youtube.com/watch?v=lLimCcnee9c

[-] qupada@kbin.social 30 points 9 months ago

From the video description:

I have been a Samsung product user for many years, and I don't plan to stop anytime soon

And all sympathy I had for this person just vanished. If you don't demand better, they will keep doing - and getting away with - shit like this.

Voting with your wallet might be the one voice you have left in this world, what a way to squander it by continuing to buy products from companies whose representatives behave in this manner.

[-] squirmy_wormy@lemmy.world 7 points 9 months ago

The company addressed the issue though. I'd agree with you if they were like "oh well, things happen" and that was it.

No one got away with anything.

[-] phx@lemmy.ca 9 points 9 months ago

Yeah, the are many other reasons I don't buy Samsung anymore but a singular PoS employee that did something they made good on wouldn't be a reason to quit. Now if this was a common behaviour by employees that would be a different thing but I don't think there's a rash of TV-slitting assholes working for them.

[-] ipkpjersi@lemmy.ml 8 points 9 months ago* (last edited 9 months ago)

Imagine if he didn't have a recording though, yikes. I hope this employee was fired.

[-] PipedLinkBot@feddit.rocks 3 points 9 months ago

Here is an alternative Piped link(s):

https://www.piped.video/watch?v=lLimCcnee9c

Piped is a privacy-respecting open-source alternative frontend to YouTube.

I'm open-source; check me out at GitHub.

this post was submitted on 08 Feb 2024

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