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Generative AI could soon decimate the call center industry, says CEO
(www.techspot.com)
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this post was submitted on 28 Apr 2024
76 points (91.3% liked)
Technology
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The poor quality is a benefit to these shitter corporations.
Oh sure you can get a refund, just go through customer service hell. It's all about that 1-10% group of people who give up and relent to the corporations infinite hunger for money.
If customer service wasn't experiencing "unprecedented " call volume, people would be more willing to get their rightful conflict resolution.