this post was submitted on 25 Jun 2025
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[–] Kolanaki@pawb.social 23 points 1 week ago (18 children)

Don't fucking ask if we have it in the back.

If we had it in the back, it would be out in the front.

[–] MicrowavedTea@infosec.pub 14 points 1 week ago (6 children)

Then why the hell is it on your website?

[–] Kolanaki@pawb.social 16 points 1 week ago* (last edited 1 week ago) (4 children)

3 possibilities:

  1. Shrink - item was lost or stolen.
  2. The item was erroneously entered into the system during a delivery.
  3. The item was not properly scanned out upon a sale. Maybe due to the barcode being replaced or entered into the system wrong so the item you bought wasn't what was actually "sold" according to the computer system.

The problem goes the other way, too. Sometimes the items aren't entered into the system at delivery, so it might say we have none when we literally just restocked it.

I spent a lot of time balancing the item counts to be accurate when there was not much else to do. It's pretty much entirely human error and people not doing what they should be doing.

[–] MicrowavedTea@infosec.pub 3 points 1 week ago (1 children)

TIL not to trust online availability (this happens way too often). Would calling beforehand actually help or just bother the employees more because they're busy and probably won't look?

[–] Kolanaki@pawb.social 4 points 1 week ago

There is almost never a time where there is anyone to answer the phone. I don't even think the customer service desk is in operation anymore.

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