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[-] CaptPretentious@lemmy.world 3 points 1 year ago

I hate self check out and what it's become.

It should be the '10 items or fewer' line. Not, a full cart. If you can't carry the items in a basket, you need to go in a regular line.

My local grocery store has like 9 self check outs, with 1 person sometimes staffed to fix them when they fail (not if, when) and they have 1 regular lane open. And everything ends up with a long line and it's infuriating. Oh and the manger standing in the back 'monitoring things' acting like they're doing anything, but isn't doing the right thing and opening up a new lane.

Also, far too many people are over leaving into 'im an introvert' and playing it up to poorly written teen sitcom levels.

[-] Shush@reddthat.com 3 points 1 year ago

I'm not sure I agree. Why does it matter if it is 10 items or 30? I do the same work as a cashier, albeit understandably at a slower pace.

Sounds like the issue for you is that the self checkouts keep failing for random reasons and stalling the lines - in which case you're trying to minimize the symptom instead of demanding them to make the self checkouts work and have the monitoring person be properly trained to handle issues if they do arise.

Where I live they are usually working fine and the line is a few people at best, even if they have a ton of items to scan.

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[-] Kolanaki@yiffit.net 2 points 1 year ago* (last edited 1 year ago)

I can only agree that there should be limits with the style of self-checkout. The little beltless ones they have tons of should have an item limit. The belted ones shouldn't.

But if that was the case, they better keep the belted ones the fuck open. About 60% of the time I go shopping, the belted check out lanes (even the ones manned by a cashier) are closed and only the small ones, designed for a small sale, self-checkouts, are open.

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[-] Ookami38@sh.itjust.works 3 points 1 year ago

As an introvert as well, nah gimme my cashiers back. Annoying ass self check-out machines, make one error and you gotta talk to someone anyway. Then gotta get your receipt checked, because how do we know you scanned everything? So now we're at 2 talkings. Just scan my stuff, cashier, please.

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[-] BeefPiano@lemmy.world 2 points 1 year ago

Maybe if the store is quiet. When there’s a bunch of people and you’re at the front of the line you better spot the free checkout the second it opens or people will start “helping” you.

And I hope you don’t mess anything up because everyone in line is judging you for not being able to swipe a gallon a milk or not being able to open a plastic bag and making them wait longer.

Instacart is the rich introvert’s choice.

[-] doggle@lemmy.dbzer0.com 2 points 1 year ago

I prefer self checkout when I'm only buying a few items, which I usually am. The problem is when people try to bring full carts through the self checkout; that takes forever.

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[-] kamen@lemmy.world 2 points 1 year ago

I don't mind them. Where I do grocery shopping there aren't any, but even if there were, I'd still prefer going to a cashier in fear of messing up something. Even if I'm somewhat introverted, saying "Hi" and "Thanks, have a nice day" isn't particularly hindering. As for whether they're job killers I'm not sure; at that same place employees that are doing check out are doing everything else around the store as well.

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this post was submitted on 25 Sep 2023
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