Games

Basically Epic like every other publisher has created their own launcher/store.

They aren't trying to compete on features and instead using profits from their franchise to buy market share (e.g. buying store exclusives).

The tone and strategy often comes off as aggressive and hostile.

For example Valve was concerned Microsoft were going to leverage their store to kill Steam. Valve has invested alot in adding windows operability to Linux and ensuring Linux is a good gaming platform. To them this is the hedge against agressive Microsoft business practices.

The Epic CEO thinks Windows is the only operating system and actively prevents Linux support and revoked Linux support from properties they bought.

As a linux user, Valve will keep getting my money and I literally can't give it to Epic because they don't want it.

Honestly, if their launcher wasn't so buggy and didn't refresh itself every 10 seconds, I would use Epic a lot more. They have given out a bunch of great games over the last few years I'm trying to play.

I just don't use Epic myself but do use Gog and Steam (with the ultra shitty EA launcher and Ubisoft Connect bundled with some of my games) and Playnite has changed everything unifying it all into that single launcher.

Full screen mode in Playnite works fine on my HTPC and as a launcher it does consolidate all of them into one place easily. Worth trying if you use multiple stores.

As for why I'm not using Epic, the whole paying for exclusivity with third parties really didn't appeal to me at all.

If the free offerings from Epic do appeal to you, or if they do better deals on localised currencies (especially if you do struggle to pay for things), don't worry about using their services. I wouldn't want you to deny yourself some entertainment just because other people have issues with them as a business.

Epic Games is useful for the free games they giveaway every week, some weeks better than others. And I know the topic of ownership of these "free games" is another conversation, but I'll take advantage of it while it's there and also while giving them little to no money.

Nothing is wrong with it. It is just another games store.

Just my personal opinion

The good clearly are the free games and that some games go cheaper there, they have better sales sometimes. The bad is that the store is badly optimized. The UI is annoying, no cloud saves for a lot of games. As of recently there were no achievements or even a cart, but they have that now which is good. The friends tab is bare bones still. They have aggressive DRM. For some reason it's a pain in the ass to log in, but that might be just on my end.

Now with GOG, you don't have DRM, you can integrate all launchers so you can launch all the games from one, which for me, is pretty useful. GOG has great deals. The bad is that the ui as well is kind of bare bones, but i don't know, they are not trying to take over the market and their store works very well.

As of steam i don't need to say anything, everything is in there. If you play on linux you basically will get every game from steam. They have the most robust launcher with the most options, etc.

That said, personally I use the three of them. Gog primarily since i can launch everything from there and if i find a game in there, i'd rather get it from them. But i've found sales on epic too good to let go so i play those games there. For me it depends on what they're offering, but for some reason i really dislike Epic's layout and ui, i feel like it is very annoying and that it is missing a lot.

what’s the issue with Epic

Enshittification.

why should I go for Steam

Not sure you should.

or GoG?

I hear GoG tends to be less DRM-y.

Epic’s customer service sucks. Consider my last experience from a prior xmas sale:

• had multiple games in the cart with discounts applied, checked out with paypal, but for whatever reason the communication broke and didn’t go through
• my cart then got stuck in a limbo where I couldn’t check out with any method to receive the discounts, everything was full price again
• opened a customer support ticket to get the problem resolved, then went through 3 days of back and forth, explaining the situation over and over because
  • each of your replies are handled by whoever the next agent is
  • who apparently don’t read any history of the ticket, so they provide feedback or advice that already didn’t work
  • and it can take a full 24 hours or more to get a reply that ignores all previous replies
• by the time the error was resolved by a competent person, the sale was over by only a few hours
• despite the fact that I only missed the sale window because their reps were incompetent, they refused to make any exceptions to apply the sale prices I had been trying to checkout for 3 days

So, fuck them. I only claim free games from them now.

And I concur with problems other people have mentioned.