Technology

At my grocery store I can't collect or use points, discounts don't register properly so you need help and no carts are allowed at self checkout. I would rather wait in line.

I hate self checkout. I don’t go shopping just to work. Fuck that, check me out and bag my shit.

Over here stores are increasing their prices because people steal at the self-checkout. So they reduce costs by not having cashiers but then increase prices due to theft. Quite some logic.

You'd assume it's an easy balance to make: if (saving on cashiers - loss due to theft) > 0 implement self-checkout else don't implement.

I was cool with using them (less social interaction, scan and bag at my own pace), but over time I'm getting lazier and lazier

It doesn't work everywhere. Smaller store like CvS? Sure

Being watched like a hawk in Walmart? Not a comfortable experience and would rather work with someone face to face

In a new stadium in my city you swipe your credit card, pick up food or drink in a little monitored area and walk out with your items. It is an interesting idea but it is also creepy. That's probably what stores will be like eventually -- at least the ones with the resources to implement something that expensive and complex.

As far as self checkout, I don't mind it for small orders or when it is more convenient for me at the grocery store. Unexpected item in bagging is a bad consumer experience, and buying produce/alcohol is also a pain. If I feel like I am going to run into trouble I head for the traditional lines.

I really despise the ones at big box hardware stores that show a video of you checking out. I'm not stealing, don't judge me or make me judge myself with that unflattering angle.