"and found out the reason"
Maybe posting the reason that you found might help?
I am here because I have a similar issue. Oh well, carry on searching.
You know there are multiple reasons why a login could fail? My post was about displaying the reason to the user. Sharing what my issue was isn't going to help you.
I also mentioned how you can find out. Check the network request and look at the response. You can do this in your browser, for example, with Firefox - https://firefox-source-docs.mozilla.org/devtools-user/network_monitor/
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