There's a difference. Psychiatric facilities struggle with funding, nursing homes ABSOLUTELY do not. Have you seen the cost of living in even the shittiest nursing homes? It's common practice to be paying upwards of $10,000 per month, per resident. Nursing homes have all the money they could ever want, they're just greedy fucks who purposely utilize dangerously understaffed facilities to maximize profit for those at the top.

I work in 911 dispatch, nursing homes are one of the banes of my existence.

Do they have any medical history we should know about?
No.
Oh, I guess they're just putting perfectly healthy 57 year olds in nursing homes now, good to know.

Half of them can't tell me the address of the damn place they work, which is really nice when they call from their cell phone which barely gets any signal inside the building. Sometimes it's a crapshoot if they can even tell me the name of the facility

For whole lot of the people who work there, at least at the homes around me, English isn't their first language, and they don't speak or understand it very well and speak with a very heavy accent. I'm not knocking them just for that though, they speak more languages than I do, and are clearly trying to make a better life for themselves, I certainly can't fault them for that, but it does make me a little concerned for their patients. If I, as someone with all of my mental faculties and hearing intact, can barely communicate with you, how effectively can they be treating and supporting patients who often have significant cognitive and/or hearing impairments?

Don't get me started on the med techs. I'm not any kind of a healthcare professional, so I have only the vaguest idea what their role actually is in a nursing home, but from when they call 911 you would get the impression that they're kept in a dark soundproof closet until they need someone to call 911, then they're abruptly yanked out of the closet, spun around a few times, hit over the head with the phone, and told to call 911 while a strobe light flashes in their face, because they never have any idea what's going on

Now don't get me wrong, some nursing home staff are great, they have all of the information ready when they call, they're polite, professional, everything I could hope for, but unfortunately they're kind of the exception. 90% of the time when I see a call coming in from a nursing home I need to brace myself to deal with someone who is just an absolute mess, disorganized, ill-prepared, unintelligible, uncooperative, sometimes outright rude. Sometimes I consider myself lucky if they don't just outright hang up on me halfway through the call.

Also some of them love medical jargon, and as I said I'm not a medical professional. They'll call, rattle off a bunch of stats and vitals that mean nothing to me and aren't going in my notes even if I could type as fast as they're spitting them out. When I try to determine what the chief complaint is they'll spit out something like "their potassium is low," forcing me to ask for further clarification in plain english, so I know whether to code it as a cardiac thing, a respiratory thing, etc.

These are great tips. Can we adapt them to other industries? Maintaining information directly related to your employment is just so difficult and inconvenient at times.

Thanks.

Yeah, they are just different faces of the same evil.