No this isn't an ad. Fuck their keyboards and their shitty software and horrific customer support
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The fuck, how is that legal?
I mean....what?
I live in the US. I don’t really get any protections.
Edit: found the Reddit thread I used to fix it back in the day; it was a very well-known issue
Steelseries customer support consists of rigid adherence to anti-consumer policies and malicious glee when doing so does absolutely nothing to solve a problem.