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How I fell for a BNZ text scam that cost me $35k
(www.stuff.co.nz)
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There is a surprising lack of personal agency displayed in these recent news stories. The one with the real estate agent pretty much flat out blames the bank
Was that the one with long call wait time? I mean yes ideally people wouldn't fall for scams in the first place. But also businesses should answer their phones promptly. Especially ones that hold people's financial security.