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Peloton announces $95 “used equipment activation fee” (arstechnica.com)

submitted 3 months ago by AnActOfCreation@programming.dev to c/technology@lemmy.world

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Peloton is introducing a $95 "used equipment activation fee" for bikes purchased from outside its official channels in the US and Canada, aiming to boost revenue and maintain onboarding quality for new subscribers.
The fee has sparked criticism as it reduces the cost savings typically associated with buying secondhand equipment and diverges from practices in other industries, potentially discouraging used market purchases.
Peloton's hardware sales continue to decline, but subscription revenue has seen slight growth; the company still faces financial struggles despite cost-cutting measures and layoffs.

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[-] billbasher@lemmy.world 2 points 3 months ago

Thanks, I meant terms & conditions, fixed. If I buy a product that does not have an activation fee in the t&c at time of purchase, legally I probably shouldn't have to pay it even if they implement it later and I waited to activate. That would maybe still require you to sign up even if you aren't paying to get the t&c then though. It could be argued that since the fee was not in place at time of purchase it shouldn't apply and that is what I meant by 'sticky' is all.

this post was submitted on 23 Aug 2024

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