1550
Not all ai is bad, just most of it
(slrpnk.net)
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But they do handcuff them to a script.... at least 1st and 2nd level tech support. That's the point. It's so fucking awful. It's a barrier to keep you from the more highly paid tech support people who may actually be able to answer your questions. First you have to wait on hold to make sure you think it's worth wasting their time on your annoying problem, THEN it's a maze you have to navigate, and then whoops you just got hung up on.... so sorry, start all over! LLMs are (can be) so much better at this!