Yes.

With this sort of insight, it's obvious that management doesn't deserve the money it earns.

What they are not saying is that in the long term UPS profits will rise. Their workers will be secure in their jobs. They will be excited about helping UPS succeed. They will innovate. Shareholders should be celebrating, but they are just as dim as UPS management and only understand success as making more money every quarter even if that means ruining labor and hollowing out the company.