I actually did like most of the gameplay changes they did for ow2. They managed to save a lot of stuff they managed to fuck up in ow1. Ow1 was good a few years ago, but got worse from patch to patch. Their monetizing system sucks obviously. I think they had a massive problem with declining player rates (because they fucked up the gameplay) and making it F2P was their way of gaining a bigger player base. But now they have to monetize everything to acctually make money from their players. So gameplay got better, everything else got way worse.