It's incredible how out of touch the /r/overwatch community is with the general feeling and attitude that exists towards the game and company outside of it.

Is the game playable and can you have an alright time with it? Sure. Will you feel slightly dirty about it? Yes. Is the problem "lack of communication from the company" - fuck no it's not. It's all the other shit. Redditors think communication can smooth over being absolute dicks to the community and that's just not correct. You can communicate all you want but it won't resolve destroying Overwatch 1 to force people to play 2, and it won't resolve the changes people dislike that they'd rather be playing the first game, and it won't resolve the monetisation being shit, and it won't resolve the way the company treats employees, and it won't resolve the terrible reporting system that ignores actual slurs but permabans people for nonsense, etc etc etc. The list goes on.

But over on /r/overwatch they pretend it's all just meaningless and a problem with communication. It's not. They're fundamentally out of touch with reality.