this post was submitted on 05 Nov 2024
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Engwe has been around for some time, have one of their bikes (M20). If a part fails, you just need to send them an email, and they'll give you a price and picture of the part and they'll send it out to you. I have had to replace my rear fender and the front light once and they've arrived quite fast (to Europe). Although they aren't high quality bikes, they're priced accordingly.