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It's usually actually the other way around in my experience
Anything that has the label "pro" or "enterprise" suuuuuucks, is badly designed, full of bugs.. take the open source app, and it just works
There’s just so much more opportunity for feedback, use case stories, and a variety of perspectives in open source development.
Good enterprise development does all those things as well, but there is always a bigger barrier to the user when you have to design behind a curtain.
I'm pretty sure it's not lack of user feedback. It's MBAs deciding the user is wrong and unprofitable, therefore better add more tracking and ads.
Exactly. These companies have more feedback than they could ever parse. They only listen if said feedback results in loss of profit.