1047

Far more than c/mildlyinfuriating

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[-] Pika@sh.itjust.works 5 points 2 days ago* (last edited 2 days ago)

my opinion, I would have returned it for that reason. Having a bed that doesn't work if I lose power or have an internet outage is a hard no for me. Especially concidering the price range a lot of those start at 2k+ USD. The lack of an ability to use it without an app is a deal breaker, the lack of an ability to use it locally is almost as bad

edit: holy cow the more I read the site the more red flags I see, $2,500 minimum for a bed that doesn't even have a warranty unless you have an active subscription that hasn't expired since you bought the bed, the extended warranty is a 5-year warranty that is of course an additional amount of money with the same conditions. I've never seen a bed that didn't have an at least 10 year warranty on it out of the box, most offer a 15 to 20 year warranty.

[-] jj4211@lemmy.world 6 points 2 days ago

Well, even a locally controlled bed would have "not worked" (well, it's still a bed obviously, just not heating/cooling) in a power outage.

Note our household got it when it was significantly cheaper (still expensive-ish, but not nearly as bad as now) and grandfathered into being able to use it without a monthly subscription. In a bit of bad/good luck, because replacements kept leaking, we got warranty-upgraded to the current offering. So get to know how the new stuff is without having had to pay as much or maintain a monthly subscription. When we bought it, at least, they had good warranty coverage for leaks.

So I get to see how good the hardware design fundamentally is while also knowing how anti-consumer the business and software side is going.

Ultimately when/if I lose sane access to the capabilities, I'll probably start poking around to see about hacking at least the heating and cooling, since we did struggle to find a good comfortable design for such a thing before getting here. They really did at least nail the mattress pad part, and the heating/cooling is pretty good without being obtrusive. The vibration and sensors might be nice, but ultimately I don't care too much about that.

[-] Pika@sh.itjust.works 2 points 2 days ago

Yea power outage makes sense given what it does. It's good that you got it cheaper, currently see the pods starting $2500 and the higher end is $5500, for a bed that requires a $17-27 a month subscription, and doesn't work if you lack internet is insane to me. excluding the warrenty part of it. Sad to see they downgraded their protections and quality

this post was submitted on 16 Dec 2024
1047 points (99.1% liked)

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