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this post was submitted on 20 Dec 2024
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They support USB hardware tokens… but only for the website. Everything else is SMS which kinda defeats the point.
Annoyingly, other than Vanguard, they are the only financial institution to support USB FIDO tokens
in my experience, FIDO tokens suck. I have to around 10 times every time I use one to log in.
Are your USB ports broken? I've never had issues other than physical port problems
I don't think so. It was on three seperate computers. I also used two FIDO keys, both identical. Maybe they're of poor quality, so it could be that. Any recommendations on a reliable FIDO key?
No idea. I just use the yubikey ones. I have an old usb-a oneb and a newer small usbc one