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you know the computer thing is it plugged in?

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People are painful. (lemm.ee)

submitted 2 months ago by Irelephant@lemm.ee to c/iiiiiiitttttttttttt@lemmy.world

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[–] Benjaben@lemmy.world 12 points 2 months ago* (last edited 2 months ago)

This is so true, doing everything you can to take it from an antagonistic relationship to a "we're in this together, lucky for us both I know some cool stuff" kinda scenario? Golden. Back when I dabbled, the worst repeat customers would end up requesting me, and end up happy. I moved on lol, those folks suck.

Interestingly I did industrial controls for a while too and it's the exact same dynamic. Client just wants to know their [PC | gigantic 24/7 mfg plant] is gonna be okay, it wasn't their fault, and they were right to call for help.

Edit: clarity