this post was submitted on 10 Mar 2025
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[Moved to !iiiiiiitttttttttttt@programming.dev, check pinned post.] iiiiiiitttttttttttt.

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you know the computer thing is it plugged in?

Moved to !iiiiiiitttttttttttt@programming.dev.

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[–] lightnsfw@reddthat.com 11 points 5 months ago

This is why I don't ask them if they already did something. I just tell them we're going to take it from the top and I need them to tell me what happens at each step. Same goes for restarting there computer. I ask them if they need to save anything because I'm going to try something that may reboot it and then I reboot it remotely (unless the up time actually shows they rebooted it).