this post was submitted on 24 Mar 2025
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[Moved to !iiiiiiitttttttttttt@programming.dev, check pinned post.] iiiiiiitttttttttttt.

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you know the computer thing is it plugged in?

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Just make a ticket (feddit.nu)
submitted 4 months ago by dunz@feddit.nu to c/iiiiiiitttttttttttt@lemmy.world
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[–] MisterOwl@lemmy.world 5 points 4 months ago* (last edited 4 months ago)

Yeah, if a client has been given the ability to submit tickets but doesn't know HOW to submit tickets properly and is submitting trash on a regular basis, that's a training issue and I ain't gonna deal with it. Those get bounced back to the Unassigned pool or directly to a CSR so they can train the client like they were supposed to.