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Linux players getting banned on Apex Legends again
(www.gamingonlinux.com)
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Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).
Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.
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How long ago did you contact them? If they haven't done what you asked within 30 days*, you should report it to your country's data protection agency. I also recommend that you inform EA that you are willing to do that, if they are not cooperating.
*In some cases they can extend the deadline a bit, but in general it's 30 days.