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Jellyfin.
Debatable. It is an incredible piece of FOSS, but whether or not it’s better than Plex really depends on your use case. Plex is much better for remote access and the “wife factor”.
The initial goal of a self-hosted video platform must be encouraging adoption. And you have to follow a “the customer is always right” (the actual meaning, not the bastardized Karen-screaming-at-customer-service version) mentality in regards to this; Even if you have the best Jellyfin server in the world, it’s ultimately worthless if your friends and family refuse to use it. Your service needs to be accessible to the average user, and the unfortunate reality is that the average user doesn’t even know what a port number or IP address is. When trying to encourage adoption, you’re facing a lot of social inertia in regards to people simply going “eh, I know Netflix isn’t perfect, but it already works.” You need to provide a service that is superior to other platforms in some meaningful way. And simply being free isn’t enough value for some people, because individuals will weigh the cost differently depending upon how heavily they factor it into the Cost:Convenience ratio that they’re willing to tolerate.
And this is where the wife factor comes into play: Is your spouse/partner going to be willing to use it? Does it provide enough convenience that they’ll be willing to ditch the streaming services? Now how about your extended family? And if you’re only ever planning on watching at home on LAN, Jellyfin may be perfect. But Plex’s unified login experience is much easier for the average user to understand. I can walk my mother-in-law through the account creation and login process over the phone, because it’s familiar. If my in-laws can figure out how to make a Netflix or Hulu account, they can figure out how to make a Plex account. You simply sign in, and your available libraries show up. Easy.
But Jellyfin will never be able to provide a unified login experience, because the entire platform is built to rebel against that; A unified login would require a centralized authentication server like Plex runs, and that’s specifically what Jellyfin is designed against. If I tried to get my MIL to use Jellyfin, her eyes would glaze over as soon as I mentioned updating her router to one that can run Tailscale, or using my custom domain. But with Plex, she simply logs in and has access.
Luckily, you can run both side-by-side. Personally, I prefer Jellyfin’s UI, so I use it at home. But I don’t let it touch the WAN (for a variety of reasons), and that’s where Plex comes in.
They don't need to, just give them a url, username and password and let them type each for each field.
(If you mean because you want them to configure a vpn to access your jellyfin instance, then just expose it to the internet and skip that, which surely you pretty much have to do for your plex instance)
Do people really think this or will they think (like everyone i know) that it's free and I can watch what I want.