this post was submitted on 08 May 2025
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[โ€“] LowExperience2368@aussie.zone 6 points 11 hours ago (3 children)

wanker customerCustomer: I was going camping and we found the security tags on these clothes, but we lost the receipt.

Me: sorry, I can't take it off without a proof of purchase. I know it's frustrating.

Customer gets aggro

Customer: you don't sound very sympathetic, I can tell from your voice

Me: sorry if it came across that way, it wasn't my intention to come across like that

Customer: says nothing your team should be doing a better job and looking out for the tags

Me: I'm sorry about that. it's not even my fault Everyone who gets the security tags taken off needs a proof of purchase.

Her: what, you think I'm stealing?

Customer eventually shows a couple of bank transaction and I just take them off.

I'm just questioning if my tone of voice is shitty and not sympathetic enough. I asked a colleague, and she said I'm impossible to get mad at. So maybe the customer took it the wrong way.

Now I brush it off and serve more customers. Yay.

[โ€“] PeelerSheila@aussie.zone 5 points 10 hours ago

I agree with Gibson. Why not just show the bank transactions first? Because they wanted to get shitty at someone.

[โ€“] Gibsonhasafluffybutt@aussie.zone 5 points 10 hours ago (1 children)

Fuck them. If they had half a brain they would have offered the bank transactions first.

You're all good :)

[โ€“] SpinMeAround@aussie.zone 3 points 9 hours ago

Some people just wanna be mad, good on you for standing your ground!