this post was submitted on 08 May 2025
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wanker customer
Customer: I was going camping and we found the security tags on these clothes, but we lost the receipt.Me: sorry, I can't take it off without a proof of purchase. I know it's frustrating.
Customer gets aggro
Customer: you don't sound very sympathetic, I can tell from your voice
Me: sorry if it came across that way, it wasn't my intention to come across like that
Customer: says nothing your team should be doing a better job and looking out for the tags
Me: I'm sorry about that. it's not even my fault Everyone who gets the security tags taken off needs a proof of purchase.
Her: what, you think I'm stealing?
Customer eventually shows a couple of bank transaction and I just take them off.
I'm just questioning if my tone of voice is shitty and not sympathetic enough. I asked a colleague, and she said I'm impossible to get mad at. So maybe the customer took it the wrong way.
Now I brush it off and serve more customers. Yay.
I agree with Gibson. Why not just show the bank transactions first? Because they wanted to get shitty at someone.
Fuck them. If they had half a brain they would have offered the bank transactions first.
You're all good :)
Thanks man :)
Some people just wanna be mad, good on you for standing your ground!