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this post was submitted on 31 Aug 2023
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Someone's upset their PM made them start using JIRA tickets
I actually don’t hate Jira, but maybe because I’ve been forced to use it for so long lol. Bitbucket on the other hand…
Some teams in my office use gitlab while most other use bit bucket and we have meetings where people want to discuss migrating to just one. I get so excited...
...until i hear they want to move everyone to bitbucket.
My first professional experience was with BitBucket so I've never had a problem with it. There were a few times we couldn't roll fixes immediately because of outages but that's expected with most software to be fair.
Yeah it going down, or not updating PRs with new changes on branches are infrequent but annoying problems. I actually preferred the review UI on bitbucket vs the GitHub one, but GitHub have finally made a nicer looking UI so I might give it a go again.
I don’t mind most of the UI, but the GitHub experience is so much smoother. My biggest issue with Bitbucket is that it requires each repo to be tied to a project, which can be restrictive when you simply need to get a repo going and don’t have any project-related details squared away yet.
I used to like it too until I realized how restricrive it is. The fact that it couples projects and teams is super inflexible. Maybe its just how my company uses it, but its garbage these days, and kind of stuck in the past.
We just migrated to github, and its like night and day. Soooooo much better.
I recently needed a repo for something and someone was like “yeah we can set that up, but it needs to be tied to a Jira project”… wut? I don’t need a whole ass project, just a repo to start.
I feel like Atlassian went down a path on the way they built their infrastructure, got way too far into it, and then couldn’t decouple that relationship without a massive refactor.
I find the lacking/inconsistent integration between Atlassian tools annoying.
Why is there no useful Bitbucket <-> Confluence integration? Why is the markdown or other syntax in Jira so inconsistent. You have to use different stiles in Jira Comments, acceptance criteria and Story titles.
But to be fair with Jira: Often it is the using company who misconfigures in an absolute mess as they try to reimplement some horrible SAP CRM flow which they wanted to get away from before.
what do people use if not JIRA?
Azure DevOps Boards, Trello (owned by Atlassian), Bitbucket Issues (owned by Atlassian), GitHub Issues, GitLab Issues, Bugzilla, You track, Taiga, ...
Asana, Todoist, Notion
And phone calls and pieces of paper.
Don't say jira. I get cold sweats. It really is slow and shite.
Bruh. Jira is just one problem. Have you ever tried to maintain Confluence docs after the doc's owner left the company?
Do you not have multiple confluence space admins to avoid specifically this type of problem?
More like I'm glad I don't have to use it anymore, the entire development side of the company was forced to use it with ridiculous deadlines.
It was used as a tool for upper management to know who to fire next...
seems like you should change your job not your atlassian products 😂
KPIs are often shit and management is often ill-equipped to be reading and assessing KPIs but that's on management, not on Atlassian.
So any tool used to determine who to fire is a bad tool? Like email, video conferencig software, calculators, spreadsheets...