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He woke up late, won't happen again etc etc. I've got 4 trainers with the gym because I do 6 days a week but only 1 guy is always late. It's also distracting when we're working out and he runs off to swich machines on in the middle of a rep. They always want me to commit 100+ hours each time I renew and paid upfront, so I guess being punctual is not too much to ask. In a way waking up at 6am everyday prepping for gym requires some discipline, I expect no less from the trainers.
He'll improve for sure, until the English Premier League starts and Arsenal (his team) plays a late (+7) game on Sunday / Monday morning, then I'll need to have a conversation with the gym manager again.
You have 4 trainers. Just rotate in a different trainer that can match your schedule.
The fact you prepay has removed all urgency from them. If your trainer is late don't do the session, don't pay for the session, just do a solo workout.
They have demonstrated a habit, if you accept it (pay for it) they won't change.
More generally, one off events are no big deal, remember the human and all that. It's the pattern that is the issue.
Why wait until it becomes a problem during football season? Ask for a different trainer sooner.