The race may already be lost, but still.
this post was submitted on 15 Aug 2025
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Yeah this is why I almost always give 5* reviews to any sort of thing that's traced back to a worker unless I really feel like they need to be reprimanded for something, and how badly they should be reprimanded is how many stars I take off. This is only for the 1% who really need a talking to.
When it comes to product reviews on Amazon for example, or business reviews, I feel a lot more free to give my real opinion to help the next person.
Every time I have to do an after call/chat survey I try to add a comment along the lines of "Your representative was very helpful, but I had to deal with too much waiting and too many chatbots to reach them. Please hire more staff."
Nobody who reads those cares and has the ability to effect that
Everyone I've ever dealt with who thought the employee needed reprimanded was either
A huge asshole
completely wrong
didn't like a policy that the employee had no say in
was dealing with a reversible error that required training not reprimand
The times I've done it were for:
I mean I can look the other way on just about anything (I've given 5* to a lot of questionable driving decisions and shitty cars) but when you are putting my life at risk, that's where I draw the line.
Yep perfectly justified but you can't actually couch gambling guy you really just need to fire him because he'll continue to be a moron.