this post was submitted on 22 Aug 2025
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Bank forced to rehire workers after lying about chatbot productivity: Australia’s biggest bank regrets messy rush to replace staff with chatbots. (www.fsunion.org.au)
submitted 1 day ago by Pro@programming.dev to c/technology@lemmy.world
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cross-posted from: https://programming.dev/post/36092597

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[–] itslola@lemmy.world 3 points 4 hours ago

CommBank winning the Big 4's race to the bottom yet again? The only thing that surprises me about this is that people still bank with them when credit unions and building societies exist 🙄 (The only exception would be international students, backpackers and working holidaymakers, because I hear CommBank's probably the easiest institution for foreign nationals to set up an account.)