The only thing LLMs have contributed so far for me is that with my phone job I no longer have to note accounts. It listens, it writes a summary (90% of the time). So far I've been instructed to leave the accounts void of notes regardless unless I feel something super important should be added. So nope, you bought the shit. If it works, great, if not, not my fault. I will take breathes between calls now instead of panic typing notes in 10s between calls. It is kinda cool to see the summaries though. It's definitely trained on clear English though. It hates foreign dialects and LA and MO southern accents. To be fair though, I barely comprehend 80% of people with Cajun accents, and piece together based on context.