this post was submitted on 13 Sep 2025
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Linux is a family of open source Unix-like operating systems based on the Linux kernel, an operating system kernel first released on September 17, 1991 by Linus Torvalds. Linux is typically packaged in a Linux distribution (or distro for short).

Distributions include the Linux kernel and supporting system software and libraries, many of which are provided by the GNU Project. Many Linux distributions use the word "Linux" in their name, but the Free Software Foundation uses the name GNU/Linux to emphasize the importance of GNU software, causing some controversy.

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I'm looking for recommendations.

I have run Linux on my own computers off and on for the last 10 years. I'm not an advanced user, but I'm comfortable enough playing around with different distros and settings to find a good fit for myself and my own devices, and problem-solve as needed.

But now with the end of Windows 10 looming, I need to upgrade a family member's computer to Linux. This device is only used by people whose attitude toward computers is "if it doesn't just work, it's too hard and I can't engage". So this needs to be something that both is not going to break on its own (e.g. while doing automatic updates) and also won't be accidentally broken by the users. As well as not being too steep of a learning curve for Windows users. (Their needs are uncomplicated - mostly just LibreOffice and Firefox, both of which they already use.)

Mint is often recommended for inexperienced Windows refugees. But I've had several things break in the process of getting Mint installed and updated on this machine. That wouldn't be an issue if it were my own computer, but it's not filling me with confidence that this is going to meet the ongoing "just works" requirement for this device. There's no way I'm going to be able to handle long-distance tech support if things break more than once in a blue moon.

Which other distros would you recommend for this use case?

Thanks in advance.

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[–] mycatsays@aussie.zone 7 points 2 days ago (2 children)

98% of the time when they've had a problem with Windows, they just needed to restart the computer. (It has been impossible to convince them that computers need a full shutdown periodically, and Windows doesn't cope with 'always on'.)

When it's something more than that, they either have to find someone closer to help or wait until we visit. Doing tech support long-distance for people who can't adequately describe the problem is a losing game.

[–] LeFantome@programming.dev 2 points 23 hours ago

I put LMDE on my mother’s machine about 8 months ago. I think it has only been restarted twice and once was a power outage. She uses it daily.

[–] dgriffith@aussie.zone 8 points 2 days ago* (last edited 2 days ago)

Whatever you setup, also do a reverse ssh connection back to a PC of yours and forward ports for SSH and VNC-or-similar to local ports on your PC.

That way if it still boots you've got a way to fix it remotely and with reverse ssh they don't have to do anything with port forwarding on their end.