this post was submitted on 20 Sep 2025
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Disney+ cancellation page crashes as customers rush to quit after Kimmel suspension (creators.yahoo.com)
submitted 2 days ago by cyrano@lemmy.dbzer0.com to c/technology@lemmy.world
156 comments fedilink hide all child comments
 

cross-posted from: https://lemmy.nz/post/28397398

The suspension triggered strong responses across social media and beyond. Hashtags like #CancelDisneyPlus and #CancelHulu trended as users shared screenshots of their canceled subscriptions.

With cancellations surging, many subscribers reported technical issues. On Reddit’s r/Fauxmoi, one post read, “The page to cancel your Hulu/Disney+ subscription keeps crashing.”

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[–] Dionysus@leminal.space 58 points 1 day ago* (last edited 1 day ago) (3 children)

Cancel, buy some rum with the money you saved, and sail the high seas.

  • Apple: Open the Settings app on your iPhone or iPad. Tap your Apple ID name, then Subscriptions. Select Disney+ and tap Cancel Subscription.
  • Google Play: Open the Google Play Store. Tap your profile icon, then Payments & subscriptions, then Subscriptions. Tap Disney+ and Cancel subscription.
  • Roku: Press the Home button on your Roku remote. Highlight the Disney+ app and press the Star button. Select Manage subscription and click Cancel Subscription.
  • Amazon: Go to https://www.amazon.com/appstoresubscriptions. Find Disney+ and click Actions, then Cancel Subscription.

Their phone number is on their page... (You don't seriously accept phone numbers directly from social media do you? Check the source!) Contact Us | Disney+ Help Center https://help.disneyplus.com/contact-us/account-billing?target

[–] pinball_wizard@lemmy.zip 1 points 21 hours ago

o7

Beautiful guide. A vote was not enough. I salute you.

[–] krakenx@lemmy.world 11 points 1 day ago

Do it from their website (settings then account)so that you can fill out the exit survey and tell them why.

[–] bier@feddit.nl 2 points 1 day ago

Also delete the apps and use live chat to get them to delete your account.