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submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

BMW Is Giving Up on Heated Seat Subscriptions Because People Hated Them::The blowback worked—but subscriptions for software-based new car features will continue, according to a BMW board member.

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[-] A2PKXG@feddit.de 19 points 1 year ago

The only thing that matters is voting with your wallet

[-] Philolurker@lemmy.world 18 points 1 year ago

The problem is all the other people voting the wrong way with their bigger wallets.

[-] A2PKXG@feddit.de -4 points 1 year ago

That's business. Bmw isn't a cost effective brand in the first place, so anyone on a budget shouldn't complain in the first place

[-] Vespair@lemm.ee 7 points 1 year ago

Mostly, but never discount the power of well-wielded shame

[-] ChaoticEntropy@feddit.uk 5 points 1 year ago

They didn't feel shame, the bad PR caused people to do the aforementioned voting with their wallets.

[-] Vespair@lemm.ee 1 points 1 year ago

The topic had moved to generalities; we were no discussing this specific case

[-] ChaoticEntropy@feddit.uk 1 points 1 year ago

Okay and, generally, companies are not motivated by shame, they register the financial/legal/regulatory impact as a result of their misdeeds being known.

[-] Vespair@lemm.ee 1 points 1 year ago

That's a non-nuanced take. A- properly wielded shame isn't targeted at corporations usually, it's targeted at the individual members responsible for corporations. B- corporate culture and "decorum" culture have made shame almost exclusively the domain of religion. Whatever example you're thinking of as corporate shaming, that's not what I'm referring to. I'm talking about the lost art of shame.

[-] ChaoticEntropy@feddit.uk 1 points 1 year ago

Rarely do decision makers have the latitude to make sweeping changes to corporate structure and direction based on their personal feelings. A board of directors would remove such leadership.

Give me an example of what you're talking about then, if I'm off piste.

[-] Vespair@lemm.ee 1 points 1 year ago

Got no examples for you. Doesn't seem enough to justify not trying to me. I'm not of the bend over and take it mentality, I'm of the do anything we can do mentality.

[-] ChaoticEntropy@feddit.uk 0 points 1 year ago

So, to clarify, my take around the realities of what effectively motivates corporate entities and their controlling directors was non-nuanced. Whereas your "be the change you want to see in the world" take, that you cannot support, is what you would consider nuanced?

this post was submitted on 07 Sep 2023
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