I've worked for a lot of super rich people over the years in high-end construction. Most (not all) of them are deeply un-self-aware and have no idea how they are seen by regular people because it would never occur to them to ever think about it. The lives of most people are like some strange and exotic foreign country that they're vaguely aware of but that they have no real interest in. They're aware of poverty as a concept, but that's as far as it goes; it's not something they actually understand or have any desire to understand or even think about.

A lot of this, I think, is somewhat deliberate in that it allows them to ignore how unjust their hoarding of wealth and resources is.