892
submitted 1 year ago* (last edited 1 year ago) by ZeroCool@feddit.ch to c/technology@lemmy.world
you are viewing a single comment's thread
view the rest of the comments
[-] spaghettiwestern@sh.itjust.works 64 points 1 year ago* (last edited 1 year ago)

The corporate enshittification of once decent products and services continues unabated. Amazons decision to charge for UPS store returns even if the products they delivered were defective was almost enough for me to cancel Prime, but this seals the deal. When Amazon Prime commercials begin my Prime membership and most of my Amazon purchases end.

[-] cjsolx@lemmy.world 4 points 1 year ago

When did they make the UPS change? I made a return last week, no charge.

I had to return a DOA item last week and they imposed the charge for the first time. It depends on your specific situation though. In my case a Staples is physically closer than a UPS store, but I'm never near the Staples while I'm in the UPS store parking lot twice a week.

It wouldn't bother me if I were returning items because I changed my mind, but when I'm already inconvenienced because of crappy product quality I don't expect to be further inconvenienced so Amazon can save a buck.

[-] poppy@lemm.ee 2 points 1 year ago

I think it depends on the cost/reason of return, and where you’re returning it. Sometimes I have to pay a $1 fee to take to a UPS store but taking it to Kohl’s drop off is free.

this post was submitted on 22 Sep 2023
892 points (97.8% liked)

Technology

60052 readers
3171 users here now

This is a most excellent place for technology news and articles.


Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related content.
  3. Be excellent to each another!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, to ask if your bot can be added please contact us.
  9. Check for duplicates before posting, duplicates may be removed

Approved Bots


founded 2 years ago
MODERATORS