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A new smartphone again? Rethink unhealthy culture of frequent upgrades
(www.straitstimes.com)
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this post was submitted on 27 Sep 2023
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Yes, blame it on the consumer and not on the companies that spend an incredible amount of money to first hire marketeers that think all day long of the best way to push 'new' products, and then run costly campaigns to spread the word.
Gotta be honest. Yes blame us. It takes two to tango.
At one point in my life there was this anti consumer movement culturally that got absolutely destroyed and buried. Maybe we're all just sheep without any free will controlled by Steve jobs of the world. But I feel like we refused to keep certain fires lit and now we're all freezing. That's our fault.
Most of it was super obvious too. When ads started invading, some people were pissed. But there was always way more people saying 'who cares'. But things like ads fuel this consumerism to get people buying and idolizing the tech channels or kardashian lifestyle with all the bling and flash of new. Now we have a generation who probably think anti consumption lifestyle is just flat out crazy talk. Like how do we not have any counter culture anymore to the lavish consumerism culture. Almost every culture has an opposition but that one seems like it's non existant in a world consumed by ads products
I think what people are missing here is that although a new phone comes out every year, not every consumer is on the same upgrade schedule.
If I keep my phone for five years then that’s four phones in not getting.
While I agree with you and work on the same timetable I think their point still very much stands.
Look at cars, for example. A model is defined by it’s generation with each model year generally only having small upgrades, if any. With much of our lives if we were to wait that long we’d not miss one generation but instead feel five or more generations behind the curve.
There’s so little of a need for a new phone every year that Apple now sells the iPhone 13, 14, and SE on top of whatever generation is current because they know that the newest tech is just not worth it anymore. Samsung does exactly the same thing and no amount of high-horse whining from Android users will change the fact that those companies are just as bad about it.
We love to throw functional shit in the bin. We love to have overpowered stuff on the off-chance we might need it one day every couple years and we’re too pathetic to either just deal with it or to simply borrow/rent a better thing for that one instance(90% of truck and SUV drivers can absolutely go fuck themselves).
How many people are actually getting a new phone every year? I don't think I'm poor but maybe I am? Everyone I know keeps their phones for at least a few years and then replaces them when they are no longer functional.
Still. Every 3 years feels like too often, but that's around the time things stop working - likely due to planned obsolescence and updates designed to make older phones work worse.
Should we really blame the consumer for replacing something the manufacturer designed to break after a short time? What's something else you pay $1500+ for that is useless 3 years later?
I know a few folks who do, but most of them have a hand-me-down cycle they follow. I get a new phone every 2-3 years and hand the old phone down to a friend or family member with something older.
Same here, but I have teens. Parents get new phones every 2-4 years, teens get “new-ish” phones with new batteries. Apple supports their phones about 6 years, so we have them the full supported life and get a little money back on trade-in.
New batteries have been reasonably priced and easy to get done. We spend a little more for better cases so the phones usually last, however replacing a screen means replacing the phone
Don’t bother with cases and just get AppleCare+.
A glass screen protector is £20-30, replacing the display under AC is £25.
A decent case like a Mous one is £50. Replacing the device under AC is £79.
Plus the phone looks nicer, temps are better, and it’s less cases being manufactured.
You are way overpaying for screen protectors and cases...
I don’t think you understand. I am not paying for them.
I have AC+.
Either you buy high quality screen protectors for your £1000 device or you don’t bother. The same for cases. Mous for instance are extremely durable, but not as good value as AC.
I’m 12 months in and not had a claim but best believe before the two year mark my phone WILL have an incident and for £79 I get a replacement with a new battery and all.
Or I could buy a case that holds no value, my phone can still break and then it’ll cost me more money. Than just having insurance which is guaranteed to make me whole again.
I fully understand what you're saying, I just don't agree with you on the value. You are ignoring good value cases and screen protectors, inflating the costs there, then not factoring in the initial $200 (or whatever it is in your local) of buying AC+ and only looking at the deductible.
I'm glad it works for you, but I don't think your numbers are sound or agree with you conclusion.
That’s fair.
Just to add the extra info, I pay £9.99 per month for apple care.
Say I buy a case for £5 and a screen protector for £5 and I break my screen. I’m now out of£10 and the price of a new display, last time I looked it was £189, likely more these day.
So that one break costs more than the whole year of AC plus the excess.
Are you saying that if you have a case then you’re never going to break your phone?
Sure I could have a year without breaking it, but as I said after two I will break it on purpose to get my monies work and have a brand new (refurbished to new standards) handset.
Your original argument was that you'd reduce the amount of cases being manufactured and now you're talking about purposefully breaking your phone to get your money's worth.
You're paying £120 a year plus for something that might happen, plus a deductible if it does. I've never broken a smart phone screen and I've always had a cheap Spigen case, so your numbers make no sense to me and are a waste of money. But that's me, if you're hard on your phones or are constantly breaking screens then maybe it makes sense for you, only you can say.
Again, you do you. I'm just writing this for other people that might see your original comment and think it's the best choice financially.
When it’s my kids, no. I have some family members that will pay me a little bit for devices I pass off, and while I’m not particularly financially set, I do well enough for myself, that I can sometimes eat the cost if I know, it’s gonna benefit someone who couldn’t buy themselves a new phone as often as I can pass it off.
I'm not saying consumers are not to blame, but i have objections against the phrasing; as if it's primarily blaming consumers. I myself am not quite a minimalist, but do have strong tendencies in that direction. So, i never cared about fashion, or buying the newest gadgets. And i know there are people who are the complete opposite. However, i do feel that companies fuel the greed of consumers big time.
While consumers need to educate themselves/be educated by their caretakers and schools, i feel the heart of the matter is the marketing culture and the tendency of companies of hiding shady practices, like profiting from child slaves who have to mine precious metals, or women slaving away in factories for long hours, while risking their lives and bodies due to unsafe machinery, buildings and being bullied by their ~~employees~~ employers, for a shamefully low salary. Edit to replace the word employees
Yeah I think it’s very strongly both. I manage to resist consumption quite frequently and prefer to fix stuff up when I can. But also I’m not immune to propaganda.
The systems at play require us to mindlessly consume. When a significant portion of people took to repairing our stuff they blocked us from doing it. They promoted these ideas and did their best so that both culture and counterculture were ones of consumption. Hell they promoted the idea of bundling phone purchasing into your phone contract so it became an every 2 year upgrade. I wound up being the weird one for not since I buy my phone outright when the old one doesn’t work anymore. Fuck, I’ve had to argue with internet providers’ sales people that I own my own equipment and only want what I want, and sometimes they ignore my demands and throw such things in anyways. And they start in on it when you’re a kid.
But we keep doing it. The fact is these nice things are nice. Upgrading feels good. And when it’s easier to upgrade than to not it can take dedication to consume less. They set this culture up, but we perpetuate it. New is nice. Better is nice. We like these things. It’s a hell of a lot easier to show off a new phone than to brag about refurbishing yours. Just consume and dispose.
Welcome to Singaporean news, where everything is the fault of the consumer.
I don't think there were ever that many of us who read Adbusters every month, but it's likely even fewer now.
I think that reality TV and social media influencers have had as much to do with people embracing conspicuous consumption as a culture as much as advertisers have.
I think along this line of reasoning when it comes to evaluating myself. It’s how I keep myself in check and “sharpen” myself as a person. I like to remind myself of how often I fall short of it though. I also like to remind myself of the things that I have going for me that others might not have had.
When I play the more charitable viewpoint of other people’s life experiences out in my head, it’s usually pretty easy to see them getting where they are. There’s a lot of suffering in this world, and large, effectively international companies are finding ways to exacerbate that in order to keep their businesses growing. It’s nice to sit down after a long day and veg out to short little videos, where each gives you a little chuckle or smile. It’s not that hard to get caught in the trap.
I guess what I’m trying to say is that I agree completely that the path we’re going down is concerning and scary, and individuals can absolutely put the work in to make their lives better and elevate above the mainstream, but for any given person, that can be very difficult for any multitude of reasons, and we can’t forget compassion for them.
While these sorts of practices are legal, consumers need to be educated.
I have another idea - get rid of capitalism.
Great idea, what are we replacing it with?
Yeah, let's not throw out the baby with the bathwater just yet. Capitalism is an incredible engine, but it needs guard rails.
I agree, I don't think any one system is the answer, they all have their strengths and weaknesses... a combination of them would be a better idea.
To be honest, you cannot achieve capitalism with guard rails.
Rich individuals will accumulate money then bribe or donate to politicians to earn more money thus more bribes then more influence and so on.
Take USA as an example, big corporations have monopoly on almost everything and you as a citizen cannot do anything about it. Sure you can vote but either way, donations to politicians always win.
EU is better but not much. After GDPR, every website would interrupt you to say how they will sell your data and tell you to leave if don’t like it.
With humanity.
That's a vague platitude.
Capitalism works becuase we live in a transactional reality. Food could not grow on trees of the tree didn't take capital (I.e. resources such as nutrients from the soil, light and heat from the sun) to grow that apple. If farmers did not account for the resources the tree needs the tree would simply die.
The issue with capitalism today is that we over apply it and forget to help people who truly need help, and thanks lobbying by sociopathic business owners, we have created a system where we much engage with learned sociopathy to survive and function. We look down at the homeless sick and needy and invent backstories to justify their suffering. They must be drug abuses, violent, lazy, etc cetra.
Capitalism has nothing to do with resources. I think insurance is a great example of that.
We sell nebulous ideas all the time.
If anything our economy is based off of services now.
I would argue ability to provide a service is in it's self an abstract form of capital.
Time, energy and willpower can also be viewed as a capital. There's a reason business owners will pay people to be doing work they could easily do themselves. And I think it's important that we as a society recognise that any time or energy spent transactionally should be properly compensated.
Of course we shouldn't fall for the trap of trying to maximise and optimise every last ounce of capital in our lives, its important to learn to let go of our posessive human nature. But we should appreciate when we are giving and taking things to and from other people.
I'll stick with Capitalism, then...
That is not an answer. You'd have credibility if you said, "I'm actually not sure."
Why am I suddenly seeing so much discussion about capitalism these days? This is way above the usual background level of how often this topic gets brought up in various circumstances.
I need security updates not education.
And that make their phones expensive enough to repair that buying a new one is a logical fiscal decision.
I always say this. You're one person. Facebook was once a trillion dollar company that hired teams of engineers, phds, and marketers to device the most abusive ways to keep your attention. There are literal studies showing how insta promotes depression in young girls and yet they're still allowed to operate.
Social media's marketing schemes are the new generations tobacco industry.
Though i agree with you, i never feel like 'i'm only one person'. For instance, if someone turns off the lights and recycles their trash, they often say; how does it help, i'm only one person after all. But there are so many people thinking the exact same thing and together we can help change the world.
So, yes, companies should be changed and i think this is also about politics and economics, which are usually conservative and greedy. But i never feel like the things i do are in vain; i'm standing with perhaps millions of invisible people who care about the environment and try to do their best and who all might be thinking; i'm only one person. Many people do want to change and try their best, but it's time that all these conglomerates are being forced to change for real, instead of getting subsidized, and just greenwash their products.
Why not both? For example: one of the advantages if Iphones is the long software support. Why then are people buying a new one every year? I‘m still rocking an IPhone XR and while the batterie is down to 80%, I haven‘t encountered an app that brings it to it‘s knees.
Yeah. Blame it on the consumers indeed. Are you a adult or not? Put the tendies down and put your big boy pants on and realize that you need to take responsibility for at least some of your actions.
Same goes for all those dopes that pre-order every game that gets released and then we all wonder why the industry releases so many unfinished games that need patches and updates. That's because consumers are rewarding these game developers for releasing shitty software.