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this post was submitted on 03 Oct 2023
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Refunding is like the minimum. Otherwise it is basically theft.
And they didn't even refund in actual money, with which I assume the video was paid with. But instead it is a gift card that can only be used in their store.
The customer was happy with their purchase, so if the seller wanted it back they should bend over backwards to make the customer happy again after taking it.
And people wonder why piracy is on the rise ...