this post was submitted on 07 Oct 2023
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Business owner 'hires' ChatGPT for customer service, then fires the humans (nationalpost.com)
submitted 2 years ago by L4s@lemmy.world to c/technology@lemmy.world
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Business owner 'hires' ChatGPT for customer service, then fires the humans::Experts divided on whether a new wave of call centre automation will make for better jobs for people, or merely throw millions out of work

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[–] Nommer@sh.itjust.works 2 points 2 years ago

I had to pay a small medical bill once and everytime I called it would take me to an answering machine after 2 or 3 minutes. They would call back after 1 or 2 hours and by that time I'm usually at work so I couldn't answer my phone since I'm driving. I just ended up giving up and stopped trying to pay it. IDK what happened to it.