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submitted 1 year ago by L4s@lemmy.world to c/technology@lemmy.world

Some Walmart employees say customers are getting hostile at self-checkout โ€” and they blame anti-theft tech::When Walmart's anti-theft self-checkout tech alerts an employee of a missed scan, it can cause some uncomfortable situations.

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[-] Kolanaki@yiffit.net 33 points 1 year ago* (last edited 1 year ago)

It's not the system that bugs me. It's the amount of time it takes for the employees to actually come and get the shit going smoothly again. Even when it's pretty dead in the store, it can take an extraordinary long time before one of the employees watching the area actually comes over when the light is flashing red and I'm trying to get their attention.

[-] Grass@sh.itjust.works 7 points 1 year ago

I ran 8 of the damn things a decade or so ago and I was damn fast. I feel really let down every time I check out with one both with how none of the problems have been resolved and also with how the operators seem to be sleeping with their eyes open.

[-] 2000mph@lemmy.world 2 points 1 year ago

Yeah in most places I've shopped they don't even have staff covering the self checkouts so they obviously don't care that much.

this post was submitted on 14 Oct 2023
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