103
submitted 1 year ago* (last edited 1 year ago) by Ookami38@sh.itjust.works to c/android@lemmy.world

Hey folks. Got a pixel 7 pro, and it's been alright, except suddenly, if I press the fingerprint sensor on the lock screen for just a split second, it makes the WHOLE SCREEN go full-brightness, with a green tinge. I know it's always lit up the scanner area, which is all it lights up if I hold the sensor, but if I release it early it's actually very uncomfortable. Any suggestions besides the obvious "don't let go 5head"? Is this an android version bug, a hardware issue? Anyone else had this happen?

Edit: autocorrect

Edit 2:

you are viewing a single comment's thread
view the rest of the comments
[-] Jean_Lurk_Picard@lemmy.world 4 points 1 year ago* (last edited 1 year ago)

This could be a possible issue with your screen but it's most likely an issue with the Finger Print Sensor (FPS) Software. With Pixel 6 and up the FPS software works in conjunction with the LCD (Since it's on the screen). You should take it to an authorized Google repair center (for example a uBreakifix) and the issue will likely still be covered under the manufacturer's warranty(free of charge). There's a specific program that Google gives these repair centers to reinstall the FPS software on it each time they do an LCD swap. I'm sure that they would be willing to reinstall the software on your Pixel without going through the process of switching the LCD to see if it fixes your issue. Shouldn't take more than 20 mins but it could be longer if they're backed up on same-day repairs. Source: I had to do this a many times for the Pixel 6. And I vaguely remember a customer with a similar issue on the 6 pro.

P.S. Before doing this you could try a factory reset on your phone to see if it fixes the issue. Or start Android in safe mode to rule out any 3rd party software that could be causing the issue. (Though I doubt it, I have a feeling the issue will persist).

[-] AnEilifintChorcra@sopuli.xyz 8 points 1 year ago

No need to go to a repair shop, Google offers this publicly https://pixelrepair.withgoogle.com/

It does factory reset the phone so make sure your data is backed up

[-] Ookami38@sh.itjust.works 2 points 1 year ago

Cool, I'll give this a shot when I have some time. Hopefully it's just a software issue, I'll be a bit annoyed if i have to have ANOTHER screen replaced on a 4 month old phone lmao. Thanks for the info!

[-] Ookami38@sh.itjust.works 2 points 1 year ago

I just edited OP with a video.

[-] Ookami38@sh.itjust.works 1 points 1 year ago

This seems like the most likely solution, unfortunately. I say unfortunately because I've had this phone for all of 4 months and it's been nothing but screen and fingerprint issues lol. I'll try the fps reinstall program the other person posted first, and then if still nada, guess I'm going to UBIF again.

this post was submitted on 20 Oct 2023
103 points (98.1% liked)

Android

27940 readers
110 users here now

DROID DOES

Welcome to the droidymcdroidface-iest, Lemmyest (Lemmiest), test, bestest, phoniest, pluckiest, snarkiest, and spiciest Android community on Lemmy (Do not respond)! Here you can participate in amazing discussions and events relating to all things Android.

The rules for posting and commenting, besides the rules defined here for lemmy.world, are as follows:

Rules


1. All posts must be relevant to Android devices/operating system.


2. Posts cannot be illegal or NSFW material.


3. No spam, self promotion, or upvote farming. Sources engaging in these behavior will be added to the Blacklist.


4. Non-whitelisted bots will be banned.


5. Engage respectfully: Harassment, flamebaiting, bad faith engagement, or agenda posting will result in your posts being removed. Excessive violations will result in temporary or permanent ban, depending on severity.


6. Memes are not allowed to be posts, but are allowed in the comments.


7. Posts from clickbait sources are heavily discouraged. Please de-clickbait titles if it needs to be submitted.


8. Submission statements of any length composed of your own thoughts inside the post text field are mandatory for any microblog posts, and are optional but recommended for article/image/video posts.


Community Resources:


We are Android girls*,

In our Lemmy.world.

The back is plastic,

It's fantastic.

*Well, not just girls: people of all gender identities are welcomed here.


Our Partner Communities:

!android@lemmy.ml


founded 1 year ago
MODERATORS