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submitted 1 year ago by citytree@lemmy.ml to c/signal@lemmy.ml

Not sure if any of you have encountered the same resistance to using Signal. Some of my cousins refused to use Signal because they are already using "too many chat apps" (e.g. WhatsApp, Facebook Messenger, WeChat, Telegram, Line, Snapchat, etc.). To them, Signal will just be another chat app among their numerous other chat apps. I understand that jumping between so many messaging apps imposes some kind of cognitive and maintenance burden. What are some ways to convince such people to use Signal?

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[-] gorky@greenish.red 2 points 1 year ago

@Dienervent @andrewm @citytree @animist @BananaTrifleViolin
Signal was originally designed with phone number as the key identifier. This is to facilitate contact identification and building the social graph. The real issue is not that you need a phone number to register with signal. The problem is signal exposes the phone number to all people with whom you communicate, including in groups. That is a big privacy concern, especially if you a part of large groups where you don't want everyone to see your phone number. This is a well known issue and the solution is to have disposable usernames along with ability to hide phone numbers from contacts.
Signal is currently working on these and some previews are available already. Hopefully that should be released soon.

[-] andrewm@lemmy.ml 3 points 1 year ago

Honestly, I think the problem here is that people have the habit to use the wrong app for a specific use. Signal is, conceptually, similar to WhatsApp, Built for discussing with people you already know (for WA is stated on the website too "Friends and family"), not for any stranger people in the world. So, it shouldn't be used for that, app/protocol like Matrix, Threema and Telegram fit better that purpose

this post was submitted on 15 Jul 2023
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The Signal messenger and protocol.

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