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Technology
This is the official technology community of Lemmy.ml for all news related to creation and use of technology, and to facilitate civil, meaningful discussion around it.
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I was working on one of my users desktops (adding RAM). The machine wasn't recognizing all of it. I eventually cave and call tech support. Their solution was to not use all of the RAM slots. I called up the next day and got a competent person to replace the board, but pretty much all calls were like that.
we used to do some warranty work for hp. more often than not, the part waiting for us was the wrong one.