Yeah, exactly. And I agree that there's separate categories for skill, dedication, and niceness. Some folks are damn good but lazy and don't care, others make up for being "only ok" by trying really hard and caring a lot, and some are just friendly when they screw up. It's nice to have more than 1 of those 3 at a time. Someone in my family went to a weight loss doctor and asked me to come along. She was the friendliest doctor I'd ever seen... and the appointment finished with "I'm really lost. I don't think there's anything else we can try right now. You're doing everything right". Don't know WHAT that was in the spectrum of skill and dedication. Maybe it's true, maybe she was just giving up. But from what I've seen/heard, it's definitely better than "well try harder, eat less, and workout more" that heavier patients hear from doctors who don't even ask what they're eating or what their workout regimen looks like.

I don't have to deal with a lot of that stuff you do, but I can imagine it since what little I deal with has shown me multiple sides of people (doctors too, I suppose).