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[-] grimacefry@aussie.zone 5 points 11 months ago

I worked in design for a major global automaker, I designed and prototyped various user experiences around enabling/disabling features on demand, and paying a subscription. This was 7-8 years ago, and the context was developing countries and what we called "emerging markets" where people just bought bare bones base model vehicles, but there were always 1 or 2 highly desirable features they needed but could only get in a high spec model - they couldn't afford.

The idea tested very well, they could buy their cheap vehicle and then enable just the things they really need. And they would pay for that. I still think this is a valid and good use case for subscribing, in these markets and for these people.

Somewhere between then and today, sales and marketing entered the chat, and I know because I fought them tooth and nail. What I designed morphed into subscribing to everything for everyone. I don't work there any more and that's part of why.

[-] Bonskreeskreeskree@lemmy.world 74 points 11 months ago

If the product is already on the car it is scummy as fuck to charge a subscription, the end. The higher price of high end vehicles is justified by the cost of adding those features to the vehicle. If they're already there and off, you're getting ripped off

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this post was submitted on 05 Dec 2023
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