340

The situation is a heavy machinery example of something that happens across most categories of electronics, from phones, laptops, health devices, and wearables to tractors and, apparently, trains. In this case, NEWAG, the manufacturer of the Impuls family of trains, put code in the train’s control systems that prevented them from running if a GPS tracker detected that it spent a certain number of days in an independent repair company’s maintenance center, and also prevented it from running if certain components had been replaced without a manufacturer-approved serial number.

The problem was so bad that an infrastructure trade publication in Poland called Rynek Kolejowy picked up on the mysterious issues over the summer, and said that the lack of working trains was beginning to impact service: “Four vehicles after level P3-2 repair cannot be started. At this moment, it is not known what caused the failure. The lack of units is a serious problem for the carrier and passengers, because shorter trains are sent on routes.”

Very good article, I'd recommend reading it. I hope the court rules against NEWAG and sets a precedent for right to repair.

you are viewing a single comment's thread
view the rest of the comments
[-] WindowsEnjoyer@sh.itjust.works 1 points 11 months ago

I am not against you, but in case of warranty - how do you draw a line of where is user's fault, and where is manufacturers fault?

[-] FiskFisk33@startrek.website 3 points 11 months ago* (last edited 11 months ago)

well, it doesn't have to be illegal to void warranties. If you for example brick your device through software shenanigans you don't expect the maker to fix it for free for you, but you don't expect them to sue you either!

[-] eskimofry@lemmy.world 2 points 11 months ago

You gotta attach some base flat fee to send out the engineers that would deter fraudulent claims?

this post was submitted on 14 Dec 2023
340 points (99.7% liked)

Right to Repair

1493 readers
52 users here now

Whether it be electronics, automobiles or medical equipment, the manufacturers should not be able to horde “oem” parts, render your stuff useless if you repair it with aftermarket parts, or hide schematics of their products.

I Fix It Repair Manifesto

Summary article from I Fix It

Summary video by Marques Brownlee

Great channel covering and advocating right to repair, Lewis Rossman

founded 1 year ago
MODERATORS