You're wrong in this specific case, but you're actually not too far off in your overall assessment. Your scepticism is warranted. My true reason for canceling would be that I'm not satisfied with the service. Their corporate behavior would merely be a motivating factor to log into the website and click cancel when I would otherwise not think much about letting it autorenew each month.

But yeah, do I purchase goods and services from bad companies? Of course I do. You try successfully avoiding all Nestle products. It's damn near impossible. Can't switch away from Comcast because there are no available competitors. I don't think twice about buying food from Chick-fil-A. OK, maybe I think twice, but I can't say that second thought has ever truly impacted my decision. The list goes on.

The only company I've taken a very firm stance against is Meta/Facebook. It's easy to live without participating in Facebook's services. They may collect data about me against my will, but I no longer voluntarily give them anything.