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this post was submitted on 20 Dec 2023
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Mate. Trusting a company not to shaft you when you have no alternatives is never a good idea. It is actually really bad.
Companies do not act towards the benefit of the customer. It is always towards a better bottom line, and those decisions many times do not have your best interest at heart. If you have no choices, the companies have no incentive to make your experience any better. (see Internet Explorer). Competition is always a good thing. It forces companies to be better. The key word there is forces because they will not do it on their own.
Sadly, often when you appear to have choices, you still don't have a choice. The type of competition that practically benefits users rarely exists and profit-maximizing businesses actively work to reduce or eliminate it. In the long run competition in a market disappears via consolidation - the act of the winners acquiring the losers. And so you end up dealing with one or several companies, whether you trust them or not.
With that said, the author of the article is obviously out of their mind or an active Google shill.
It's unfortunately not happy days and rainbows in "competition land" either though. It usually just leads to a race to the bottom in the pursuit of infinite profit growth, forcing them to lower quality in a never ending downwards spiral, leaving the customer with shit on all sides.
Pretty sure early Netflix was competing with outright piracy, so they had to keep their prices down and their service convenient. Actually that is probably the best state for a digital market to be in, where there is a vibrant piracy community keeping companies honest with both their prices and services. ~~~~Because fuck the law when all it does is fuck me.~~~~
Not true. It can also end in a cartel.
At least those are illegal (although perhaps not enforced well enough)