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British tourist sentenced to three months in Dubai jail for ‘insulting’ airport staff
(www.independent.co.uk)
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this post was submitted on 21 Dec 2023
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I’m not a big fan of the UAE, but I do like the idea of criminalizing the abuse of service workers. The American “kiss their ass faster and more thoroughly” style isn’t fair to employees, and only rewards bad behavior.
That's easily solvable by refusing service to someone who uses abusive language.
The only instance where words should get you jail time is if it's a specific and targeted threat against someone, just being a douche is far too grey of an area to put people in prison for.
True. Jail time would often be overkill, but people need to understand that it’s not acceptable to threaten to take away someone’s livelihood (and often their health insurance) just because the employee is following company policy. That can be a much more serious threat than customers realize.
In order to refuse service, employees have to feel comfortable doing so. That means being certain that there will be no negative repercussions from management, and that management will back their decision 100%. Service workers shouldn’t have to choose between keeping their dignity or paying their rent.