I have put my dad on Kubuntu. Don't like anything *buntu, personally, but I have to admit it's quite stable and with sane defaults. He hasn't complained ever since and support calls dropped considerably. He spends most of the time in Firefox anyways, where I've added ublock.

The problem with Windows was, he'd occasionally browse the web with Edge by mistake (or because MS forces it down your throat), and as soon as an 80+ y.o. browses the web without ad blocking, getting a virus is just a matter of time.

All this is to say that I agree with the fact that preinstalled is key. I wish that more effort was focused on fewer distros and I feel that so much talent and energies are being lost in marginal projects.

But many people do this for passion and it's of course their choice to decide where to contribute, or whether to spin up a brand new distro entirely, can't judge them for that. I'm just observing that those energies could be better used to smoothen some rough edges on more popular distros to make them even more appealing to OEMs and convince them to ship those on their hardware.

This is definitely how I feel as well. None of the other shit matters unless it comes already on the machine. Even then, it absolutely has to be rock solid stable long term for it to be comparative. Of course that’s asking a lot, considering people still take their PCs into geek squad or wherever else when something goes wrong (or their printer won’t connect).

This always reminds me of the Dell XPS option of having Ubuntu installed but of course that’s far away from “Microsoft literally pays us to sell their shit”. So, until that - or some type of adoption occurs on a B&M level/online-storefront - it’s going to be pretty “voluntary” in terms of adoption. It’s just comparatively so much more work in the layman’s sense.

It’s in a weird way the same with cars. It’s been statistically proven that most people specifically won’t go out of their way to get a simple utility pickup truck. They buy the big fuck you truck because that’s what the dealerships have. It’s the same thing with kids going to college and the parents taking them to buy a laptop for class. My point is that it’s far more easier to just use what you get than try to rehash it. Maybe you don’t even know that’s a possibility so you just settle. Of course this isn’t the only issue, but imo the largest determining factor. IBM had businesses sucking from the teet since computers dropped, and we still deal with the ramifications.

I have my dad on Mint for years. Setup browser and email program and told him to click on that little shield and do updates when it's there. You can set the shield icon to only appear in case of updates. I sometimes have to update between versions. I think he is still on 21.0 and now 21.2 is out already.